Kaaum Questions & Answers

104 reviews

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Here’s what consumers have asked with answers from Kaaum staff and previous consumers.

7 questions answered

0% answered in 1 day

Question:

How do i return items that do not fir How do i return items that do not fir

Answer:

They don't give refunds. I bought my shoes thru Paypal, so I am trying to work with them to get my money refunded.

By Ms S. over a year old

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Question:

How do i get an exchange or refund i have been emailing a girl named arianne and keep getting the same response or none at all. need my money! How do i get an exchange or refund i have been emailing a girl named arianne and keep getting the same response or none at all. need my money!

Answer:

Scam site they took my money too... I am keep fighting tough... :( I am broke and wanted a nice Christmas gift, instead they stole the little money I have.

By Cintia T. over a year old

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Question:

Who is the ceo of this company? im going through an attorney to attend to this mess Who is the ceo of this company? im going through an attorney to attend to this mess

Answer:

I would get in on that class action lawsuit. They refuse to admit that the size shoe made/sent does not match the very sizing chart they continually tell me that I did not use. Only after profits from dummies like me.

By Chip B. over a year old

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Question:

How long does shipping take? How long does shipping take?

Answer:

Based on other reviews, shipping times vary, but count on it taking a few weeks at best. And forget about returns. They don't accept.

By JR E. over a year old

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Question:

What is their return address? i have been going back and forth with customer "service" (yeah right) and don't answer my questions, run-around What is their return address? i have been going back and forth with customer "service" (yeah right) and don't answer my questions, run-around

Answer:

Return address：Building 1, Hairong Yucheng, Fengcheng Road, Xi 'an Economic and Technological Development Zone, Xi 'an Xi an City, Shanxi Province, China To：lishuai Phone: 17002551692 Postcode: 710000 Apparently this is the address

By Cintia T. over a year old

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Question:

How to contact their coorporate office How to contact their coorporate office

Answer:

Email corporate office in china. The number is fake on their website

By Cintia T. over a year old

Question:

Where's my refund or a new pair of slippers? it's been over a month

Answer:

Yes... I have been waiting 2 months now for my refund. Looks like they love taking everyone's money.

By Cintia T. over a year old

Question:

I am beauty iyekeorentin.,i order for two men shoe you guy deliver one, i want to know why? you guys collected money for two.

Question:

Sorry i was just reading the reviews for kauai shoes, scary stuff. i just received a pair off shoes i ordered on 12/7. wrong size.

Typical questions asked:

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What is the return policy?
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Kaaum Questions & Answers

How do i return items that do not fir How do i return items that do not fir

How do i get an exchange or refund i have been emailing a girl named arianne and keep getting the same response or none at all. need my money! How do i get an exchange or refund i have been emailing a girl named arianne and keep getting the same response or none at all. need my money!

Who is the ceo of this company? im going through an attorney to attend to this mess Who is the ceo of this company? im going through an attorney to attend to this mess

How long does shipping take? How long does shipping take?

What is their return address? i have been going back and forth with customer "service" (yeah right) and don't answer my questions, run-around What is their return address? i have been going back and forth with customer "service" (yeah right) and don't answer my questions, run-around

How to contact their coorporate office How to contact their coorporate office

Where's my refund or a new pair of slippers? it's been over a month Where's my refund or a new pair of slippers? it's been over a month

I am beauty iyekeorentin.,i order for two men shoe you guy deliver one, i want to know why? you guys collected money for two.

Where do you ship from?

Sorry i was just reading the reviews for kauai shoes, scary stuff. i just received a pair off shoes i ordered on 12/7. wrong size.

Can’t see your question? Ask to get answers from the Kaaum staff and other customers.

Is this your business?

Where's my refund or a new pair of slippers? it's been over a month