LegalShield Questions & Answers

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Here’s what consumers have asked with answers from LegalShield staff and previous consumers.

5 questions answered
80% answered in 1 day
Question:

How easy is it to get a hold of customer service at legalshield?

Answer:

Our Customer Care may be reached at (800) 654-7757 from 7 A.M. - 7 P.M. CT, Monday - Friday. You can email us at memberservices@legalshield.com. These requests are generally worked within 24-48 hours.

By Samantha S., Customer Advocacy Director
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Question:

What made you choose legalshield over similar businesses?

Answer:

A friend was doing it and my wife thought it would be good for legal advise.

By Dr Randall H.
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Question:

Answer:

I have not found one yet. This is going to make me look for a better company.

By Dr Randall H.
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Question:

I looking over reviews. i see people saying that it's a pyramid scheme. please advise why legal shield change their name to ppsli?

Answer:

Hi Gayle, thanks for the question. We are happy to provide you with some clarification. We have not had a name change. PPLSI is our parent company. In a world where so much seems beyond an individual's control, our brands, LegalShield and IDShield, empower people to defend themselves against injustice and secure their future. LegalShield is a pre-paid monthly subscription service that operates in a highly regulated industry, monitored by the FTC and is most certainly not a scam. To learn more, please visit our sites: www.pplsi.com and www.legalshield.com.

By Samantha S., Customer Advocacy Director
Question:

H0w to obtain a copy of mothers death certificate and her will

Answer:

As everyone's circumstances are unique and laws vary from state to state, you should only take professional legal advice from a lawyer. With a LegalShield Membership, our members can speak to a local Provider Lawyer on a number of topics, and they will work diligently to guide you and find a resolution. We offer a variety of personal and business membership options. To find the membership that is right for you, please visit www.legalshield.com to sign up on your own. If you would like further assistance or want to ask specific questions, please contact us at (833)-951-2754 between 7-7 CST Monday-Friday and one of our team members would be happy to assist you.

By Samantha S., Customer Advocacy Director

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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