Originally, I stumbled upon Let's Do Tea because my friend bought a sample pack of loose-leaf teas at a Ross store. One of the three teas was a Chai black tea, which was my favorite tea that I ordered in restaurants and Starbucks, etc. I was amazed by the flavor! Most chai teas I tried previously were from powdered teas that often had added ingredients and added sugar. Let's Do Tea had few ingredients, all natural ingredients, no added sugar or additives, and still tasted incredible! What a difference loose-leaf tea made. So, I found this company online at letsdotea.com and became a regular customer. Plus, they had amazing service.