I ordered the free book - online and paid by credit card $5.98 for shipping, However, there was $1 charge on my Visa which I did not agree to, why?

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I ordered the free book - online and paid by credit card $5.98 for shipping, However, there was $1 charge on my Visa which I did not agree to, why?

asked by Don F. on 9/18/17

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Eva K. [LoseTheBackPain Rep] · Answer 1 · 2017-09-25T10:09Z

Eva K. [LoseTheBackPain Rep]

on 9/25/17

Hi Don,

Thank You for your question. The $1 charge you have seen is a temporary authorization charge that will be voided.

Best wishes,
Eva Klein
Customer Service Loyalty Manager
The Healthy Back Institute
www.losethebackpain.com

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Ern N. · Answer 2 · 2019-12-04T01:07Z

Ern N.

on 12/4/19

They are huge scam artists! Avoid this company like the plague! They charged my card fraudulently many times and I've been fighting with them ever since! They claim to have a 90 day refund policy which is crap and I did not even authorize my account creation!

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LoseTheBackPain Questions & Answers

I ordered the free book - online and paid by credit card $5.98 for shipping, However, there was $1 charge on my Visa which I did not agree to, why?

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