Ordered the Celine Audrey's in Black from Luxoneyes August 24th. I was told that they are being made and it would take 10-22 business days to receive. When I followed up on September 7th after no word for 2 weeks, I was told that the manufacturer was closed for 2 weeks for a "summer holiday" and the glasses would not be available until the end of September. Bad bad experience. But they are happy to hold on to my $250 in the meantime. Why put the sunglasses to buy on the website when Luxoneyes knows that they dont even have a pair to sell! Shady! Filed a dispute with Paypal for a full refund.

asked by sonja v. on 9/7/12

1 Answer
Thumbnail of user mikeb188

luxoneyes.com is a total fraud. I had a similar experience, worst company. I am surprised the US still allows them to do business here,

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