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MaxChargers Questions & Answers

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Here’s what consumers have asked with answers from MaxChargers staff and previous consumers.

1 questions answered
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Question:

Are max chargers for mac books knockoffs or are they actual apple chargers same as i would purchase in an apple store. also are they new or refurbished. i am looking for 60w magsafe power adapter for my 2009 macbook laptop. i ask all this because i am skeptical on what i see online from you and price offered along with multitude of negative reviews

Answer:

They are knock-offs, which I did not know for certain until I received the charger.

By Dina S.
Question:

I called to return an item that i wanted to exchange and have not received a call back for over 2 months. can i please make an exchange for the correct power adapter? how can we mhttps://www.sitejabber.com/reviews/www.maxchargers.comove forward with this? thank you.

Question:

Is the phone number a bogus number? i get the same vm every single time saying that i am calling after hours even if i am calling during office hours.

Question:

Can you please cancel the order i just made?

Question:

Why does max chargers and 24 hour chargers mask themselves as two different companies when in fact they are the same company?

Question:

I just ordered another charger from you because the charger you sent me a few months ago stopped working. i did have a warranty on the one that is not working. what does the warranty cover, and should i send this faulty one back to you?

Question:

I received an email stating that my chargers were shipped out on 5/16/16. the chargers were not shipped out until 5/23/16 a week later then the date that was stated in my email. why did it take a week to have it ship from your company.

Question:

I paid for expedited shipping (1-3 business days) and its been over 1.5 weeks and i still haven't received the product. had to go to a local store and purchase another charger since i need it for work. really disappointed in the customer service so far. how do i return the product if it actually arrives?

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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