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I ordered 3 mate 20 pro flip cases 0n 30th december 2018 and still not receive it. I am in Ontario Canada and now is January 14 2019 is it normal?

asked by Peter S. on 1/14/19

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i have order a phone casing and it still havent arrived
Hi I ordered 3 mate 20 pro flip cases on December 2018 and still have not received it today. Iam inOntario Canada it it normal? ( today is14,Jan 2019)
Whilst we always strive to maintain a 100% success rate of delivering content to every order received, there could, as with most servicable products, be a delay or error returned that is not always within our control. Our Helpdesk is on hand to take customer calls Mon - Friday 10am - 6pm regarding any non delivery of items and we also have a help system and contact form which can be located here - http://support.mobilefun.co.uk/index.php?_m=tickets&_a=submit&step=1&departmentid=19&group=default

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