MyChargeBack Questions & Answers

Thanks for asking. We are confident that you will know that from interacting with our staff as your case progresses. But to allow you to confirm that we invite you to speak with one or more of our former clients. Give us a call and we will provide contact information.

Ian, MyChargeBack has handled cases from thousands of clients in more than 150 countries working opposite more than 750 banks. We would be more than willing to put you in contact with one of our former clients who lives near you so you could ask for a reference. Without knowing what the particulars of your case are, what we can promise in 100% effort to recover your funds. We cannot promise 100% success, since all cases are different -- different payment platforms, different banks, different merchants who work with different banks themselves, different payment dates -- all of which impact a client's chances of success. Before accepting any case we provide the potential client with a free initial consultation, during which time we evaluate together what those chances are and let you decide. As a matter of policy, we do not accept case that we judge beforehand to be unwinnable.

That depends on the service and how complicated the case is. What we do require for a case to succeed is for the client to respond to our emails and answer his phone, which unfortunately AJ B. Does not do.

Grazie per la richiesta di informazioni. Ci risulta che siate già in contatto con il nostro agente italiano.

Gracias por preguntarnos. La respuesta es sí, el número es uno de los nuestros.

Thank you Ben for your inquiry. The short answer is maybe yes, maybe no, which we know is not a sufficient response. The long answer depends on several factors, including the payment mechanism (i.e., credit or debit card, bank wire, cryptocurrency, check, or cash), the date(s) of the payment(s), the contract you presumably signed, the sum lost, the documentation you have retained, and, most critically, the level of cooperation we receive from the relevant banks and/or cryptocurrency exchanges through which the funds passed, and often the level of cooperation we receive from law enforcement agencies. We suggest scheduling a free consultation with us so that we can provide you with a better answer. To do so, please complete the contact form on our website home page at www.mychargeback.com and one of our representatives will get in touch within two business days to schedule a call.

Yes. We have recovered tens of millions of dollars on behalf of our clients since we began operations in 2016. For obvious reasons, however, not everyone agrees to admit in public that they lost money after being scammed.

Gracias por su mensaje. Se lo transmitimos a Nick. Tenga en cuenta que puede ponerse en contacto con él directamente y agilizar su respuesta escribiéndole directamente a través de la opción de mensajería segura de nuestro Portal de clientes MyChargeBack.

That depends on whether the case involves payment by cryptocurrency, credit card, bank wire, or electronic payment service. You can find explanations of the processes on our website at www.mychargeback.com