How easy is it to get a hold of customer service at My Supernova?

asked by Betty O. on 6/13/19

2 Answers
Thumbnail of user spencerf29

WHew, that was close. Got cold called and almost hung up when I heard the phone zoo background noise. Should have. Stayed with it through and spoke to a Google Salesman. Compared my site to other competitors on line. Viewed Google searches mutually that showed my competitors ranking far before me. Quoted me the numbers of online searches my competitors were generating. (Incite jealosy and competiveness.
Sleazy) Then explained that they were Google registered and I wasn't. Registering is $187, but that toggles you to the top of searches. Google fee also includes regular conferences with their web consultants. I even asked about his authenticity and Certificuts. Got a satisfactory answer. This guy was good. Signed up for the initial. Then a half hour later got an email receipt from SuperNova Marketing. 30 seconds later i'm at this web site. 40 seconds later I'm on the phone with my bank. They had hit my account, but my bank puts a day hold on transfers. Lesson learned. Full on fraud. Where is the California Attorney General?

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Thumbnail of user lisag697

They hang up on you. They refuse to provide customer service

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