asked by
on 7/23/19Hi, Michael L. If you sign up on Newchic with your email address directly, usually the confirmation email will be sent to your registered email address. Please check your email/spam record later. After you placed the order, you can log in Newchic account and check real-time order status at
https://www.newchic.com/account/orderlist.html. You can find the return policy on the product details page and the help center. ( https://www.newchic.com/help_center selected topic Return & Refund).
If you want to return items, please contact the after-sale customer service before returning any item at https://www.newchic.com/Contact-Us-hc10.html Thanks.