Hi Angie & Virginia,

We are an authorized dealer for all of the designer dresses that we carry. This can be verified, by logging in to the designers websites of the dress you are interested in, and on the where to buy section, you can search for NewYorkDress.com

We do follow the industry standard in regards to Return policies, for special occasion dresses. However if you were not satisfied with something, you can contact us directly and we will be able to help as best as we can. We can be reach at 212-594-3600 M-F from 8am-8pm USA EST.

In regards to reviews, besides our reviews you can also visit other previous shopped reviews here: http://www.trustpilot.com/review/newyorkdress.com.

Best regards,

Lisa L.

Hi Angie. My experience was awful. I ordered my dress for my wedding, I told them and I received very nice words and comments but the dress looked like a cheap awful model in comparison with their picture. Awful quality and faulty dress. I lost a lot of money with the delivery, tva and customs fees. I complained in the official spanish quality organism but I will never have that money back.
I will never recomiend this site. I have pictures from the dress i received to compare the fake dress the send to you.
It s true that I read some good comments but to be honest the persons putting good votes, never replied to my private emails to give me their real testimony...