Nihao Questions & Answers

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Here’s what consumers have asked with answers from Nihao staff and previous consumers.

14 questions answered

7% answered in 1 day

Question:

Are the products safety tested? Are the products safety tested?

Answer:

Yes. They do not contain toxic metals, and the jewelry is hypoallergenic.

By lily c., over a year old

Question:

Hello, how can i get free shipping? Hello, how can i get free shipping?

Answer:

Sorry, we currently do not support free shipping. But we often have shipping discounts promotions. BTY, we also have a website that supports free shipping on orders over 99 USD (Nihaostyles). The products are mainly women's clothing.

By lily c., over a year old

Question:

Is the clothing true to size. specifically the dresses Is the clothing true to size. specifically the dresses

Answer:

Yes, the sizes are accurate. They are provided by our factories and suppliers.

By lily c., over a year old

Question:

Will i actually receive my order. are you in the usa? Will i actually receive my order. are you in the usa?

Answer:

Yes, you can receive your order! We are based in China and ship from China.

By lily c., over a year old

Question:

Is the jewelry nickel and lead free? Is the jewelry nickel and lead free?

Answer:

Yes. Our jewelry is nickel and lead free, and non-toxic.

By lily c., over a year old

Question:

Espero continuar me surpreendendo com os produtos, que são de boa qualidade. Espero continuar me surpreendendo com os produtos, que são de boa qualidade.

Answer:

Obrigado e estamos muito contentes por ver as vossas boas críticas.

By lily c., over a year old

Question:

Like to see cuff and link bracelets, gold plated. Like to see cuff and link bracelets, gold plated.

Answer:

Link bracelets: https://www.nihaojewelry.com/wholesale/link-bracelets Cuff bracelets: https://www.nihaojewelry.com/wholesale/cuff-bracelets And more: https://www.nihaojewelry.com/bracelets-bangles

By lily c., over a year old

Question:

Im trying to connect nihao to shopify and keep getting a "your connection is not private" message and have no idea what to do. any advice? Im trying to connect nihao to shopify and keep getting a "your connection is not private" message and have no idea what to do. any advice?

Answer:

Refresh or re-click the link. You can ask your account manager for help.

By lily c., over a year old

Question:

For india how much shipping will cost and how much days for delivery. For india how much shipping will cost and how much days for delivery.

Answer:

Hi Bhuvana, Shipping costs vary depending on shipping options, product weight, etc. You can estimate the shipping cost in this URL (the actual shipping cost is based on the order). https://www.nihaojewelry.com/shipping Shipping times also vary by shipping option. Shipping to India takes approximately 12-15 days.

By lily c., over a year old

Question:

I had the finds yahll took my money i need it back I had the finds yahll took my money i need it back

Answer:

Hi Kayla, can you please tell me your order number so that we can check it for you? Or you can talk with our customer service: WhatsApp: +8615381023751 Email: info@nihaojewelry.co.uk

By lily c., over a year old

123

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Nihao Questions & Answers

Are the products safety tested? Are the products safety tested?

Hello, how can i get free shipping? Hello, how can i get free shipping?

Is the clothing true to size. specifically the dresses Is the clothing true to size. specifically the dresses

Will i actually receive my order. are you in the usa? Will i actually receive my order. are you in the usa?

Is the jewelry nickel and lead free? Is the jewelry nickel and lead free?

Espero continuar me surpreendendo com os produtos, que são de boa qualidade. Espero continuar me surpreendendo com os produtos, que são de boa qualidade.

Like to see cuff and link bracelets, gold plated. Like to see cuff and link bracelets, gold plated.

Im trying to connect nihao to shopify and keep getting a "your connection is not private" message and have no idea what to do. any advice? Im trying to connect nihao to shopify and keep getting a "your connection is not private" message and have no idea what to do. any advice?

For india how much shipping will cost and how much days for delivery. For india how much shipping will cost and how much days for delivery.

I had the finds yahll took my money i need it back I had the finds yahll took my money i need it back

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