Thank you for contacting us regarding your inquiry. If you have submitted the return request but don't receive any responses, we kindly suggest checking your junk or spam folder to see if you received any emails from us. Please note that our return confirmation email may sometimes be filtered into your junk or spam folder, so it's possible that you missed our response. If you haven't submitted the return request yet, you can submit it on this page https://noracora.com/order-query after filling in your email address and order number.

If you still need help with your return process, please do not hesitate to contact us at service@noracora.com. Our team is available 24/7 to assist you with any issues you may encounter.