Nordstroom Questions & Answers

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Here’s what consumers have asked with answers from Nordstroom staff and previous consumers.

6 questions answered
0% answered in 1 day
Question:

How long does shipping take?

Answer:

From what I have seen, orders come within the week and are always nicely packaged with tissue paper.

By denise p.
Question:

How long does it take for a online cancelled order to be refunded.

Answer:

Immediately. Never had problem returns. That they are good on. But maybe, service is affected by the pandemic.

By I M.
Question:

How do i verify the authenticity of my leather items?

Answer:

I have bought a fair number of designer handbags and sunglasses from Nordstrom. In all cases (depending on designer) the handbags were marked inside by the designer, where the item was made, usually a serial number and often a certificate of authenticity. This is especially true of the couture items i. E. Prada, Yves St. Laurent, etc. I have never questioned an items authenticity that I purchased from Nordstroms. They are way too big to risk their rep on fakes.

By denise p.
Question:

Hi i have ordered some stuff from nordstrom rack to be shipped to australia, can i get i delivery time as of when can i expect to receive it?

Answer:

Maybe it depend on your shipping method if there is no unexpected happens

By Brittany A.
Question:

I am looking for a set of summer bridesmate style dresses and i need a dozen of them. what i need to know is can they be easily returned if they do not fit appropriately. i get that returning a single dress is easy but returning a dozen can often be challenging. also i do not want to be charged a return fee for each individual dress and separate shipping for each of them. has anyone done this before from this store?

Answer:

Sounds like you want to return all bridesmaid dresses after one time use. Sleasy.

By I M.
Question:

Are the uggs real?

Answer:

Yes. Absolutely, have purchased 3 pairs of Uggs from them over the years.

By denise p.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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