- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Here’s what consumers have asked with answers from OrangeShine staff and previous consumers.
I have been ordering on a regular basis for a couple of years now and I have never had any issues.
Greetings Ms. Leslie, Thank you so much for your response! We treat all information with the utmost care and we ensure security through our extensive security system. Please reach out to Cristina, management for Customer Service for immediate assistance. Her contact number is 213-745-3001 ext: 108. Thank you so much and as always we sincerely appreciate your business!
Greetings Ms. Sommer, Thank you so much for your response! We require a picture ID and credit card for security purposes. You may edit the image and remove any sensitive information or our team can assist you with this process. We ensure we provide our buyers a secure and safe process for making purchases easier! Please reach out to us and we will be more than happy to help you! As always, we are sincerely grateful for your business!
Hello Debra, This Is Ramona Customer Service Agent from OrangeShine. At the moment is not a feature that we are currently offering, but it looks like we are currently working on adding the feature in the near future. Stay tuned. We thank you for the great suggestion. If you have further questions and or concerns please please don't hesitate to contact us at (213) 745-3001.
Hello Petrina, This is Ramona Customer Service Agent from OrangeShine. Unfortunately at the moment we currently don't offer drop ship. I will definitely move this information forward to management so that DROP SHIP can be added in the near future.If you have further questions and or concerns please don't hesitate to contact us at (213) 745-3001. We look forward to speaking with you.
Hello Petrina, This is Ramona from Customer Service Dept. Unfortunately at the moment we currently don't offer drop ship. I will definitely move this information forward to management so that DROP SHIP can be added in the near future. If you have further questions and or concerns please don't hesitate to contact us at (213) 745-3001. We look forward to speaking with you.
Hello Nawal, This is Ramona Customer Service Agent with OrangeShine. At the moment we currently offer Paypal for our International customers. We also offer Paypal to our Domestic customers that have ordered consistently with OrangeShine for six months. If you have been approved to become a Retailer with OrangeShine and you are a Domestic buyer the only payment option for you will be with your credit card. I hope I was able to provide as much information as possible. If you have any other questions and or concerns feel free to contact our customer service dept at (213) 745-3001 so we may further assist you. We look forward to speaking with you soon.
Hello Stephany, This is Ramona Customer Service Agent with OrangeShine. Shipping rates are determined by the vendor when the items have been weighed before shipment. What we recommend is when the order is placed for the buyer to message the vendor to please provide a shipping rate estimate. That way the order does not get declined. I hope I was able to answer your question. If you have further questions and or concerns don't hesitate to contact us at (213) 745-3001 so we may be able to assist you.
