Orchard Mile Questions & Answers

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Here’s what consumers have asked with answers from Orchard Mile staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

Is orchard mile a scam or a legit company?

Answer:

Hi Charles! Yes sir, we are an online marketplace that has partnered with all of the various brands you will find on the site. The beauty of our site is you can shop many different brands with only one shopping cart! Our customer service team is available Monday-Friday 10 AM- 6 PM EST via Live Chat, Phone 212-495-9334, Email and or Text! We would be happy to help!

By Orchard M.,
See more answers (3)
Question:

I tried purchasing an item (sale) and kept going out of stock and now it is still on sale but the price went up from 149 to 348, is this normal??

Answer:

Hi Marina! It is very possible if the brand made this available again that they did not make it available at the brands site. We would absolutely be happy to check on this for you if you can email us at concierge@orchardmile.com

By Orchard M.,
Question:

Are the colognes authentic?

Answer:

Hi Patricia! Yes ma'am all items on Orchard Mile are authentic. All orders ship directly from the brands warehouse.

By Orchard M.,

Can’t see your question? Ask to get answers from the Orchard Mile staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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