Hello - just made what appears to be a mistake of ordering two axles and a radiator from partsgeek. Hadn't read any reviews until too late. Requested an order cancelation by e-mail, but I doubt this will be honored, given their policies, and what I've read. My inclination now is to simply refuse any packages which arrive and then dispute the charges on my credit card. Does anyone here have experience with such a process? Is this legitimate way to 'force' a cancellation of my order? Is there a better way to go about it, and can anyone point out any other potential pitfalls I'm unaware of? Thanks in advance for any advice.

Question

PartsGeek Questions & Answers

1,288 reviews

29 questions & answers

Ask a question See all questions

Hello - just made what appears to be a mistake of ordering two axles and a radiator from partsgeek. Hadn't read any reviews until too late. Requested an order cancelation by e-mail, but I doubt this will be honored, given their policies, and what I've read. My inclination now is to simply refuse any packages which arrive and then dispute the charges on my credit card. Does anyone here have experience with such a process? Is this legitimate way to 'force' a cancellation of my order? Is there a better way to go about it, and can anyone point out any other potential pitfalls I'm unaware of? Thanks in advance for any advice.

asked by Galen B. on 5/16/13

4 Answers

Add your answer

Ask a question

Get answers from the PartsGeek staff and other customers.

VERNON G. · Answer 1 · 2019-06-28T04:06Z

VERNON G.

on 6/28/19

Call your credit card company immediately! Stop payment, and they will probably never contact you like me 4 weeks later. Good luck.

Helpful (0)

Don B. · Answer 2 · 2012-08-08T08:57Z

Don B.

on 8/8/12

I ordered a blower motor resistor control for my Lexus and recieved a rear defog on/off switch for a "I don't know what" in a used box. The paper that came with the part was correct for what I ordered. I got a return approval to return the item. What happens if I return the the part and it does not match the paper work that came with the wrong part? I Immediately contacted my bank and put the charge on my bank card in dispute along with all supporting data. I would call this "practiced fraud".

Helpful (0)

kathy h. · Answer 3 · 2012-11-01T09:07Z

kathy h.

on 11/1/12

OH, we received the right parts but... they actually broke them in half to ship them... We received parts that were broken and in a box half their size. Can you believe it? Now we have to pay to send them back... and according to reviews, who knows what will happen.

Helpful (0)

david b. · Answer 4 · 2013-04-10T04:44Z

david b.

on 4/10/13

I order two oygen sensor, plus a expand tank, i only got the two sensor, no tank, no explaintion, no phone number to contact partgreek. Please call me 9173402372.

Helpful (0)

PartsGeek Questions & Answers

Add your answer

More questions about PartsGeek

Ask a question