Playster Questions & Answers

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Here’s what consumers have asked with answers from Playster staff and previous consumers.

75 questions answered
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Question:

Im very interested in the service. when will the other color choice be available?

Answer:

Hi Mailla, I'm not sure when we'll be getting the white tablets back in stock, but I can keep you posted via this site!

By Playster S.,
Question:

I want to try out playster before i cancel my other subscriptions. after signing up for the free trial, will i still be able to sign up for the year and get the free tablet and headphones bundle?

Answer:

Hi Alex, Yes, you can certainly do that. Sign up for the 1-month free trial and try it out. If, within the 1-month period, you have decided you like what Playster has to offer and would like to commit to a year's membership, simply contact us on Facebook and we can upgrade your free trial membership to the Combo Box package. Unfortunately we cannot send the Combo Box as part of the free trial, but we can send it to you once you choose to upgrade your account. Thanks for your interest in Playster. Have a great day!

By Playster S.,
Question:

What type of tablet is included in the one package? also as i understand it you pay shipping for the table t , how much is that ? my last question is if you keep subscription for one year then cancel do you have to return the tablet and headset?

Answer:

Jessica is correct it's a 12-month subscription, but after that time you can cancel it whenever you like and the tablet will be yours to keep. It's a Playster-branded tablet running Android, and it's completely open so you can use it however you like. Shipping is $9.95 to the US. Hope that helps!

By Playster S.,
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Question:

How does playster’s free trial work?

Answer:

Hi Christine! Here's a comprehensive step-by-step guide to Playster’s free trial and monthly subscription options. Hopefully it answers your questions! 1. When you join Playster, the first thing you do is choose your membership plan. You have three options: I) all 4 media types (movies, music, books & games) for $24.95 USD a month. Ii) a single media type subscription (movies OR music OR books OR games) for $9.95 per month. Iii) our new Playster Combo Box subscription, where you sign up for a 1-year subscription to Playster with all 4 media types and get a Playster-brand Android tablet and headphones that are yours to keep forever. 2. Once you’ve completed the sign-up process, your account is activated and you receive complimentary access to Playster for 30 days. If you don’t cancel within the first 30 days your free trial automatically updates to a premium membership in accordance with the plan you signed up for. The trial is free, but as with most subscription sites there's a temporary hold of $1.00 on your credit card to validate your identity and check that your card is valid. This is not a charge, and the amount is always refunded within 72 hours. 3. Once you’ve signed up for Playster your subscription will remain active until you choose to end it. You can cancel your subscription to Playster through our online cancellation page, or by phone, email, or contacting us through Facebook. I hope this is a clear explanation of how our various membership plans work. Thank you for your interest in our service. Looking forward to having you on board!

By Playster S.,
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Question:

I have lost access to over a dozen authors i listen to are gone am giving 1 month then gone

Answer:

You lost access while they transition to their new membership setup. You will have to pay double the regular price or have half of the audiobook access.

By Angel G.
Question:

I want just audio books only saw books that are reading books please let me know if you provide audio books i use my iphone when i walk and listen to

Answer:

Hi there, Elaine! We have books and audiobooks. You can preview our audiobook library here: https://play.playster.com/audiobooks/overview

By Playster S.,
Question:

I sign up and gave my checking information but i didn't see any audiio book when i went into the book available they all looked like reading books w

Answer:

They are transitioning to their new membership setup. The new fee for full access to audiobooks is $29.95.

By Angel G.
Question:

1. what player is required to play audiobooks?

Answer:

Hi Richard, you can listen to audiobooks with almost any device! It works on Windows and Mac computers, Android and iOS phones, tablets etc. Let us know if you need anything else. :)

By Playster S.,
Question:

Is the $9.95 fee for all facets or is it $9.95 for each facet?

Answer:

Hi Terry, $9.95 is the cost for certain media types, currently music and books. For all media types, the cost is $24.95. Cheers!

By Playster S.,
Question:

How do i download playster ebooks and movies to itunes on my macbook

Answer:

Hi Miriam, unfortunately our content providers don't allow the downloading of titles to your MacBook. You can, however, download titles onto the Playster app and listen to them when you're offline via the Playster app. Hope that helps! Colin

By Playster S.,

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