Here’s what consumers have asked with answers from Pluto99 staff and previous consumers.
You will never get your money back. They will be out money if they did! Thats what they have the nerve to tell people. I have met no one that has had a good experience with these people. You will receive your order some time in the future. Just chalk it up to lesson learned... Pluto 99 is a scam site, your money is what they are after and their products are very small (china) and very very cheaply made! Also china!