I've written you repeatedly. Still no answer. When can I expect a refund of my $50.11, paid for bracelets I never received? Order #88363.
Donna Greenberg.

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I've written you repeatedly. Still no answer. When can I expect a refund of my $50.11, paid for bracelets I never received? Order #88363.
Donna Greenberg.

asked by Donna G. on 4/13/17

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Sarah G. [PranaHeart Rep] · Answer 1 · 2017-06-19T05:41Z

Sarah G. [PranaHeart Rep]

on 6/19/17

Hello, as everyone knows we received many more orders than we could handle in March. All of the orders were shipped out and have now been delivered. We are extremely sorry for the delay and have made improvements in our processes so that this will not happen again. We hope that you will consider us again in the future.
Best Regards,
Sarah

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I've written you repeatedly. Still no answer. When can I expect a refund of my $50.11, paid for bracelets I never received? Order #88363. Donna Greenberg.