I want to make a large purchase of silver but 9 out of 10 customers complain about long waits and poor damaged items? If I spend a few thousand on silver I don, t want to get bad merchandise or wait a month when it states will be shipped in 1-5 days thanks its 5:30 a. M want to order now while silver is way down, but you don, t open till 8 a. M and it states that online purchases you are not liable for lost orders? Your a seller your not insured?

asked by Billy R. on 6/11/15

4 Answers
Thumbnail of user chuckg49

They sent me several worn-out/slick/wafer-thin US silver quarter-Dollars under the heading of "average circulated" condition. One of the coins was also riddled with "BB" indentations. I photographed the coins and emailed it to Provident; I was subsequently instructed to repackage the affected coins (at my expense) and send them back for replacement.

At this point, only time will tell if Provident follows-through with their agreement to exchange the worn-out coins.

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Thumbnail of user justina37

They cherry pick too. Maybe scrap or rounds from them.

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Thumbnail of user davidb359

Find another company, you will regret doing business with Provident Metals.

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Thumbnail of user jonf30

They are awesome. I've placed many orders thru them and have been very satisfied. No damaged goods so far. As to the waiting time, if you want it sooner pay by credit card. The way I look at it is, I don't plan on selling anytime soon so why worry bout it taking a few weeks. Waiting a few weeks and paying $. 84 per ounce over spot is better that getting right away and paying $5+ dollars over spot. Quitcha $#*!in' and keep stacking. Jon

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