Real Agent Works Questions & Answers

Here’s what consumers have asked with answers from Real Agent Works staff and previous consumers.

2 questions answered

50% answered in 1 day

Question:

I was told their was no contract. and i see reviews about complaints of continued charges. i wanted to speak to someone about the cancellation policy I was told their was no contract. and i see reviews about complaints of continued charges. i wanted to speak to someone about the cancellation policy

Answer:

Hi, We are proud of our customer-first contact and cancellation policy. We offer to our clients a no-questions-asked cancellation policy. As long as you give the team a 7-day notice when completing the cancellation request, your services are not renewed. We also understand that a client may have to pause or stop their program due to one reason or the other and our team also takes the time to work with each client to pause or readjust billing periods to work with their budget. Because we are a large company with a huge amount of clients on our platform we must adhere strictly to the 7-day notice in order for the system to have time to make adjustments.

By B L., over a year old

Question:

How easy is it to get a hold of customer service at realagent. works? How easy is it to get a hold of customer service at realagent. works?

Answer:

HORRIBLE - They only take your money and refuse to answer billing calls.

By Antonio K. over a year old

Question:

Any bbb cases, if so how were they handled

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Real Agent Works Questions & Answers

I was told their was no contract. and i see reviews about complaints of continued charges. i wanted to speak to someone about the cancellation policy I was told their was no contract. and i see reviews about complaints of continued charges. i wanted to speak to someone about the cancellation policy

How easy is it to get a hold of customer service at realagent. works? How easy is it to get a hold of customer service at realagent. works?

Any bbb cases, if so how were they handled

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