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on 7/1/15I have just discovered "YouShop" and they are totally amazing... https://www.nzpost.co.nz/tools/youshop
I have never had any problems with this company. What 'assitance' do you need? Just pay for the shipping and wait for delivery! It's simple.
How did you send for assistance?
Did you email support@reship.com?
Avoid this company!
I had to file complaints with the Attorney general and the BBB and then it took four months to finally get my item.
I had to spend a lot of money to get something that should have been delivered without issue.
The customer service is appalling as well.