The icons are all grayed out. I cannot fix this. Netflix told me to refresh the program. Tell me how to fix this.

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The icons are all grayed out. I cannot fix this. Netflix told me to refresh the program. Tell me how to fix this.

asked by Sandra J. on 2/26/18

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Wendie D. · Answer 1 · 2020-12-15T01:09Z

Wendie D.

on 12/15/20

If you don't have your Roku set up to automatically update under system settings then that would definitely help. I would try that first and see if it works. You can also go to the channel icon ie: Netflix and instead of entering hit the * and you'll get a pop up with different options, choose update and see if that helps. The icons should not be grayed out... just saw the date on this and went oh welllll...

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The icons are all grayed out. I cannot fix this. Netflix told me to refresh the program. Tell me how to fix this.

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