S B. Said this:
Does anyone actually read the Terms and Conditions before complaining about the auto-renewal policy? Obviously not. Definitely a sign of poor education in this country if people can't comprehend a paragraph longer than 3 sentences or less than 20 point font!

Here is a reasonable reply to his complaint:
The fee was for 5 day's. That is what we all read prior to accepting the fee for 5 day's. So we must have seen something very small somewhere but we had already read it was to be for 5 day's.

Why would someone pay for 5 days for something then say immediately at the stroke of the clock "charge me again I really want 35 days - I didn't mean only 5 day's". Instead, they would have simply paid for 35 days. I have never done or seen a transaction as such. Get real, 20 font isn't necessary but yes at least 11! Trying to bring people down with NEGATIVE/DEMEANING criticism makes you look stuck up like a fool, heartless and a grouch - in general. Some people can just never admit they, or things are wrong when it hurts other people, especially when it involves pure conniving and revert to arguing or negativity instead.

Please learn effective communication and mannerism one of these day's.

- Christina A. In Oregon.

asked by c a. on 4/7/12

8 Answers
Thumbnail of user johns751

Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.

Helpful  (2)
Thumbnail of user joanw13

Get off the soapbox... This has nothing to do with not reading the terms... I knew it would auto renew... What I (and thousands of iothers) didn't know is that this site is a complete scam and there would be NO value in it. We believed it was a legitimate site to find a roommate which it's not... Then takes forever to get out.

Helpful  (3)
Thumbnail of user peggyv

Completely dishonest thieves. No one responded me who I contacted for a room, which is why I only wanted a three day subscription. Instead, I was tricked into a 29.95 subscription, which I did not authorize. Perhaps Channel 2 on your side or a similar channel would like to do an expose' on these scammers?

Helpful  (2)
Thumbnail of user jrimk

I had a similar experience as Peggy V., but in my case they actually reactivated my account to charge me the money because I told them their site was worthless and stupid (because it is).

Helpful  (2)
Thumbnail of user dannyb5

Terrible!

Helpful  (1)
Thumbnail of user myanhp

I'm sorry that it sucked so much. =/ Sometimes sites prey on those who are just looking for an honest website. =( I was wondering Maybe you should post it in the forums with other similar sites so that way we can all get the good and bad all in one place and save others and ourselves the trouble: D

http://www.sitejabber.com/forum/other/online-dating-sites-horror-stories-and-good-dates

Helpful  (1)
Thumbnail of user ricky5

Absolute crooks... no doubt.

Helpful  (1)
Thumbnail of user solb1

Does anyone actually read the Terms and Conditions before complaining about the auto-renewal policy? Obviously not. Definitely a sign of poor education in this country if people can't comprehend a paragraph longer than 3 sentences or less than 20 point font!

Helpful  (-1)

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