I also think it's most likely shut down but I assure you that your package should still still. I thought u got scammed but I just got my package also most likely the item is being shipped right now since I think roselify is a website from china so its just taking a while to be shipped also trust me. It's most likely just closed for us since too many other countries are but all over the world but they want to keep their shipping free. So it's maybe just open to people in China since it would be any easier way for them products to be shipped and made for the company. I hope you can understand what I've said up to now. Don't worry just be patient.