​Sorry for keep you waiting.

We want to assure you that our system automatically sends a confirmation email to the address you provided during checkout, as part of our commitment to provide transparent and efficient service to our customers.

If you have not received your confirmation email, we recommend checking your spam or junk mailbox to ensure it did not get filtered out.

Then, You can check the order status on this page https://roselinlin.com/order-query after filling in your email address and order number.

If you can not find the email, please contact us via service@roselinlin.com and provide the email & receiver name & phone number when you placed the order. Then we will help to check.