RushMyPassport Questions & Answers

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Here’s what consumers have asked with answers from RushMyPassport staff and previous consumers.

9 questions answered
0% answered in 1 day
Question:

Would i be informed if my passport was denied within 6 months?

Answer:

You will need to call us at (877) 503-9838 and speak with one of our passport advisors.

By Jami M.,
Question:

If i submitted my passport to your office, but you cannot help me timely. how do i request my passport to be returned to me?

Answer:

To better assist you, can you provide us with your order number? It should begin with GW

By Dorothy H.
Question:

I have questions to ask before i submit my passport.

Answer:

Hello Charles, To better assist you, can you provide us with your order number? It should begin with GW

By Dorothy H.
Question:

I'm a little confused about the procedure. i pay the $230 something to expedite my passport. but i have questions yet response no response.

Answer:

Hello Charles, To better assist you, can you provide us with your order number? It should begin with GW

By Dorothy H.
Question:

Can i receive some info on how to submit a refund

Answer:

Hello Slater, To better assist you, can you provide us with your order number? It should begin with GW

By David P.,
Question:

I have a planned trip august 29,2021. i mailed all of my documents today. i am worried that i will not receive in time. is this possible?

Answer:

Based on your travel date, you should be fine, but it will definitely be close. We are seeing passports released in about 5 weeks and it can take about 3-5 days to get the passport back to you.

By Russ V.
Question:

What is the current time frame to received my passport renewal back? i submitted everything on may 27,2021 and trip is booked for 7/10.

Answer:

Jessica - Generally, we are seeing passports come out in 4-6 weeks, with them slightly closer to 5 weeks at this time. You should have your documents by then, but it will be close.

By Russ V.
Question:

I submitted my passport docs and it was received earlier today. i need my passport for a trip on 12/28 and paid for expedited, will i get in time?

Answer:

Con, Yes, if you have already shipped and sent your documents in, you should have the passport back in time, barring any issues. Can I get the order number to check into the order better. The Passport Advisory Team

By Kerri K.,
Question:

Hi, my son's passport expired nov 18, 2018. he is now over 18 and needs a passport by sunday morning. is this possible?

Answer:

Yes, please call us immediately as availability is very tight for this fast turnaround. He will need a new adult passport now but we can still assist.

By David P.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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