Company charged me $50 fee because I filed credit card chargeback on the order that didn't arrive. Below is customer service message to me. Since when did company charge consumers $50 fee for filing a chargeback? I filed claim on BBB to resolve the issue.

We received a charge back for this 07/09/2019. Since you were unwilling to follow our process for a lost packagewhich would have been much faster than filing a charge back a month lateryour account has been suspended indefinitely and a balance of $50 to cover fees imposed on us because of this unnecessary charge back is due.

SD Bullion has never missed a shipment, all have been at the best market prices, and their deliveries have been within the range of time they promise. The terms of purchase are clearly stated, so if anyone fails to receive a shipment there is a published procedure to follow that resolves the issue promptly. Those that do not follow the procedure are the ones complaining the loudest up here. I have spent tens-of-thousands of dollars with SDB and have zero complaints about the value and service.

Yes they're legit. I had a very pleasant experience with them.

Legit company providing diverse selection and with procedures in place to assure successful purchase and subsequent mailing. Working with them is a no brainer.

Yes I buy here and I'm very pleased with what I have purchased. Honest and very fair prices. I recommend giving them a try.

Legit company...

Legit
Made two purchases in the past two months. They are the real deal.