SearchBug Questions & Answers

Our data comes from many sources which are of public record stemming from the FCRA - http://www.ftc.gov/os/statutes/031224fcra.pdf Further information can be found here: http://www.privacyrights.org/ar/infobrokers.htm This is a list of online data brokers that sell similar information - http://www.privacyrights.org/online-information-brokers-list

Hi Ck. We don't offer any trials or have any tricks that require you to cancel a membership. Our 1-week pass is not a subscription and expires in 7 days. It's only $9.00 for the entire week and includes all our premium services as outlined here: https://www.searchbug.com/services/membership.aspx Our phone support hours are M - F from 8:30am - 4:00pm PST. If you called during these hours and got our auto attendant and voice mail that means everyone is busy helping other callers. Please call during those hours and if prompted to leave a message someone will call you back as quickly as possible. Hope you give us a try. Regards! Noah

Hi Susan, Yes, we routinely clean millions of phone numbers. We have several service levels depending on what you need. Some of our largest clients do this daily, weekly and monthly using our Batch and API tools. You can preview the available services here: https://www.searchbug.com/batch/identify-phone-number.aspx - or please contact our batch account specialist directly at 760-487-1424.

Hello Dee, Thank you for your inquiry with Searchbug.com. We do have a search to verify a Current Place of Employment for a subject. With this information you would be able to garnish wages from your subject. This search does not look for the start date of a subject, but can still verify if they are currently employed and turn the employer information to you so that you can garnish wages. Please copy and paste the following link on your browser to view information on our Verified Place of Employment Search: https://www.searchbug.com/investigator-services/place-of-employment-search.aspx Please let us know if you have any questions after reviewing the link. You may contact us at: 800-990-2939 Monday - Friday 8:30am - 4:00pm Pacific time. Thank you

Hello April, Currently Searchbug does not offer a 7 day free trial, however, we do offer a handful of select search tools for free. These free search tools have a limited use per day, but if you were interested in trying out our website we suggest taking a look at what we can offer. Please use the link below to view the list of included free searches and their details. Let us know if you have any further questions about what we have and additional pricing options. Thank you and have a great day! https://www.searchbug.com/services/membership.aspx

Hello Melanie, Thank you for your inquiry with Searchbug. There are many options we have to offer when trying to find information on individuals. Let's stick with the assisted searches that allow you to provide a SSN as you have stated this is a piece of information you have to use. If you only have a social security number and a last name to provide for a search, take a look at our Reverse Social Security Number Search. This is an assisted search where an investigator will conduct the search for you to provide last reported and previous address history, phone numbers if available, possible aliases, and death records if applicable. If you have the full name and social security number and are looking for current information, we suggest looking into our Verified Current Address and Phone Number Search. With this assisted search an investigator will search for a current address and landline phone number if it exists. The information found is followed up by a verbal verification by the investigator. If you are looking for a phone number specifically, we suggest the assisted Locate US Cell Phone Number search. You will be required to provide a full name with city and state. Additionally, if you provide a social security number it will help out the success rate of the search as well as lower the cost of the search itself. You can find these search tools by going to our website, Searchbug.com and clicking on the Hire Investigator tab. You can browse each search tool and their details including; how to order, typical results, cost, and average turnaround time. We hope this helps with providing you options on the assisted searches we have available and if you have any further questions or are looking for something more specific please let us know. You can contact us through our Email Support@Searchbug.com or give us a call at 760-454-7301 M-F 7am-430pm PST. Thank You

Hi Clean, We do offer assisted searches for both VoIP number and cell phone number. These are two different kinds of phone numbers and we offer two separate searches for them. If you are unsure of which type of number it is, we also offer an identify phone number tool found by following the link: https://www.searchbug.com/tools/landline-or-cellphone.aspx. Once you know for sure the number is a valid U.S. number and what type of phone number it is, the next step would reviewing our Assisted Reverse Phone Search tool which can be found by following the link: https://www.searchbug.com/investigator-services/reverse-phone-search.aspx. This page will list the details involved with the assisted search including; how to order, typical results, cost, and average turnaround time. Hopefully, this helps and if you have any further questions please feel free to give us a call at 760-454-7301 during our office hours M-F 7am-4pm PST. Thank you and we hope you have a great day!