Shapermint Questions & Answers

Here’s what consumers have asked with answers from Shapermint staff and previous consumers.

41 questions answered

5% answered in 1 day

Question:

How do i know what size to buy, is the sizing chart really really correct ? How do i know what size to buy, is the sizing chart really really correct ?

Answer:

We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-

By Shapermint R., Customer Service over a year old

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Question:

Why are there so many bad reviews? do i risk it? are you reputable even with all the bad reviews. the company sounds very sketch!!

Answer:

This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.

By Cherilyn T. over a year old

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Question:

Dos it have a rubber lining to help prevent from rolling down. as i have tried many brands but have been very disappointed in them. Dos it have a rubber lining to help prevent from rolling down. as i have tried many brands but have been very disappointed in them.

Answer:

We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)

By Shapermint R., Customer Service over a year old

Question:

I wear a size large in clothes do you recommend i get a medium to large? I wear a size large in clothes do you recommend i get a medium to large?

Answer:

You should probably buy 3x. There sizes are jacked up. China made.

By Rose Z. over a year old

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Question:

Where is order no sm1026912 tracking nuber is not found i will be disputing this woth mybank... what a scam!!!!!!!

Answer:

I've only had one experience with them and they've scammed me, already. I've got to get my bank involved, too.

By Ann S. over a year old

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Question:

#sm2807624 paid for 4 items, received only three (3) . white bra not received. only lousy robots respond with generic texts #sm2807624 paid for 4 items, received only three (3) . white bra not received. only lousy robots respond with generic texts

Answer:

They have so call agents that text you not a live agent just bogus I'm am very upset

By Katie N. over a year old

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Question:

Hi, i would like to purchase a empetua all day every day high-waisted shaper but would it show vpl? thanks. Hi, i would like to purchase a empetua all day every day high-waisted shaper but would it show vpl? thanks.

Answer:

It shouldn't be noticeable, Diane. Thanks to its seamless design. Hello there, Teri. Kindly refer to your last message for our reply. Thanks!

By Shapermint R., Customer Service over a year old

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Question:

Does it make you hot in the summer heat and is it hard to pull up. Does it make you hot in the summer heat and is it hard to pull up.

Answer:

Not at all. Easy to pull up and stays in place and doesn't till down. Light so not hot at all

By Kristy D. over a year old

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Question:

I received my shape wear it's too small i just took a look at it without trying it on need a 2x and up this is my 1st.time ordering on line ever I received my shape wear it's too small i just took a look at it without trying it on need a 2x and up this is my 1st.time ordering on line ever

Answer:

Your return policy is non-existence. You refuse to give shipping address or labels.

By Dorothy M. over a year old

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Question:

Do you have any statistics on how many of the negative reviews came from people ordering from fraudulent sm ads? Do you have any statistics on how many of the negative reviews came from people ordering from fraudulent sm ads?

Answer:

Hi Nancy! We are still looking into that, but one thing we can assure you is that we are doubling our efforts in making sure that all queries and concerns are answered. Please, if you need anything, you can send in your order details in this link. https://m.me/Shapermint?ref=w15260442

By Shapermint R., Customer Service over a year old

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Typical questions asked:

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Shapermint Questions & Answers

How do i know what size to buy, is the sizing chart really really correct ? How do i know what size to buy, is the sizing chart really really correct ?

Why are there so many bad reviews? do i risk it? are you reputable even with all the bad reviews. the company sounds very sketch!! Why are there so many bad reviews? do i risk it? are you reputable even with all the bad reviews. the company sounds very sketch!!

Dos it have a rubber lining to help prevent from rolling down. as i have tried many brands but have been very disappointed in them. Dos it have a rubber lining to help prevent from rolling down. as i have tried many brands but have been very disappointed in them.

I wear a size large in clothes do you recommend i get a medium to large? I wear a size large in clothes do you recommend i get a medium to large?

Where is order no sm1026912 tracking nuber is not found i will be disputing this woth mybank... what a scam!!!!!!! Where is order no sm1026912 tracking nuber is not found i will be disputing this woth mybank... what a scam!!!!!!!

#sm2807624 paid for 4 items, received only three (3) . white bra not received. only lousy robots respond with generic texts #sm2807624 paid for 4 items, received only three (3) . white bra not received. only lousy robots respond with generic texts

Hi, i would like to purchase a empetua all day every day high-waisted shaper but would it show vpl? thanks. Hi, i would like to purchase a empetua all day every day high-waisted shaper but would it show vpl? thanks.

Does it make you hot in the summer heat and is it hard to pull up. Does it make you hot in the summer heat and is it hard to pull up.

I received my shape wear it's too small i just took a look at it without trying it on need a 2x and up this is my 1st.time ordering on line ever I received my shape wear it's too small i just took a look at it without trying it on need a 2x and up this is my 1st.time ordering on line ever

Do you have any statistics on how many of the negative reviews came from people ordering from fraudulent sm ads? Do you have any statistics on how many of the negative reviews came from people ordering from fraudulent sm ads?

Can’t see your question? Ask to get answers from the Shapermint staff and other customers.

Why are there so many bad reviews? do i risk it? are you reputable even with all the bad reviews. the company sounds very sketch!!

Where is order no sm1026912 tracking nuber is not found i will be disputing this woth mybank... what a scam!!!!!!!