Shirtango Questions & Answers

Here’s what consumers have asked with answers from Shirtango staff and previous consumers.

11 questions answered

27% answered in 1 day

Question:

How easy is it to get a hold of customer service at shirtango? How easy is it to get a hold of customer service at shirtango?

Answer:

Its very easy to get a hold of us, please ignore the customer that said she was being treated as she was stupid, shes just upset that we cancelled her order after she cursed out our employee for no reason.

By Agent O., over a year old

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Question:

It's funny to read some of these crazy peoples reviews, why is it so hard to check shipping info before placing an order, no common sense. It's funny to read some of these crazy peoples reviews, why is it so hard to check shipping info before placing an order, no common sense.

Answer:

I know, we go through this everyday, its clearly marked on the shipping tab, im not sure what sort of person would place a custom handmade order and expected it within 4 days, or not even bother reading the shipping section, makes no sense to me.

By Agent O., over a year old

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Question:

Is shirtango a scam or a legit company? Is shirtango a scam or a legit company?

Answer:

Scam. Google Shirtango reviews 90% are terrible. You will order not get a shipping number and when you email them you get rudeness and classlessness. Then they say you harrassed them by emailing and cursed them out cancel your order with no foreseeable refund.

By Kelliann M. over a year old

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Question:

Cant seem to het in contact with anyone about my order Cant seem to het in contact with anyone about my order

Answer:

They do not respond to emails or phone calls. Can't get my money back.

By Cynthia A. over a year old

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Question:

Hello i would love for shirtango to contact me as soon as you guys can. i just want to make sure my baby girls outfit will be here in time. god bless

Answer:

Still waiting for my order. Not getting any response from the company.

By Cynthia A. over a year old

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Question:

The first thing i did was to look for the shipping time since we knew this was a handmade website, why is that not common sense for most people? The first thing i did was to look for the shipping time since we knew this was a handmade website, why is that not common sense for most people?

Answer:

I'm not sure why its no common sense either, the first thing anybody should do if they are purchasing from a custom handmade website, is to check the shipping section, this is a given..

By Agent O., over a year old

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Question:

Hello, i received a tracking number after asking numerous times and the post office said they have not received my item to ship? Hello, i received a tracking number after asking numerous times and the post office said they have not received my item to ship?

Answer:

The post office doesnt know anything, its the post office for god sakes

By Agent O., over a year old

Question:

I am still waiting on my order from june they finally responded with your order was cancelled and we put money back on card. they lied I am still waiting on my order from june they finally responded with your order was cancelled and we put money back on card. they lied

Answer:

Same! THEY'RE SCAMMERS AND IGNORANT ONES AT THAT. Shame on them

By Heather B. over a year old

Question:

How long is it to use rush order? can it be here by july 9,2020. how much does it cost

Answer:

I know it's now September but I gave them a weeks notice for my order & with rush shipping, I still got it earlier than expected. Much impressed

By Amber H. over a year old

Question:

Yes i'm trying to track my order Yes i'm trying to track my order

Answer:

Don't bother asking their customer service, unless you want to be berated and have your order canceled.

By Dawn K. over a year old

123

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Shirtango Questions & Answers

How easy is it to get a hold of customer service at shirtango? How easy is it to get a hold of customer service at shirtango?

It's funny to read some of these crazy peoples reviews, why is it so hard to check shipping info before placing an order, no common sense. It's funny to read some of these crazy peoples reviews, why is it so hard to check shipping info before placing an order, no common sense.

Is shirtango a scam or a legit company? Is shirtango a scam or a legit company?

Cant seem to het in contact with anyone about my order Cant seem to het in contact with anyone about my order

Hello i would love for shirtango to contact me as soon as you guys can. i just want to make sure my baby girls outfit will be here in time. god bless Hello i would love for shirtango to contact me as soon as you guys can. i just want to make sure my baby girls outfit will be here in time. god bless

The first thing i did was to look for the shipping time since we knew this was a handmade website, why is that not common sense for most people? The first thing i did was to look for the shipping time since we knew this was a handmade website, why is that not common sense for most people?

Hello, i received a tracking number after asking numerous times and the post office said they have not received my item to ship? Hello, i received a tracking number after asking numerous times and the post office said they have not received my item to ship?

I am still waiting on my order from june they finally responded with your order was cancelled and we put money back on card. they lied I am still waiting on my order from june they finally responded with your order was cancelled and we put money back on card. they lied

How long is it to use rush order? can it be here by july 9,2020. how much does it cost How long is it to use rush order? can it be here by july 9,2020. how much does it cost

Yes i'm trying to track my order Yes i'm trying to track my order

Can’t see your question? Ask to get answers from the Shirtango staff and other customers.

Hello i would love for shirtango to contact me as soon as you guys can. i just want to make sure my baby girls outfit will be here in time. god bless

How long is it to use rush order? can it be here by july 9,2020. how much does it cost