Shutterstock Questions & Answers

Here’s what consumers have asked with answers from Shutterstock staff and previous consumers.

4 questions answered

0% answered in 1 day

Question:

How much cancellation charges? How much cancellation charges?

Answer:

It's the delta between normal monthly rate & discounted rate (based on year subscription) x the number of months into the subscription. Example: $50/month standard rate $30/month yearly subscription 9 months of usage $50 - $30 = $20 x 9 months = $180 for early termination.

By Jeff C. over a year old

See more answers (3)

Question:

How can i stop shutterstock account How can i stop shutterstock account

Answer:

Call them but they'll charge you a $40 cancellation fee!

By Debra S. over a year old

See more answers (3)

Question:

If i buy a photo, do i get to use it forever? is it a one time fee? If i buy a photo, do i get to use it forever? is it a one time fee?

Answer:

Yes once downloaded the images are yours to use forever and they have many plan options, some of wish are one time payments

By Ashminee H. over a year old

Question:

I just need an image of "man pointing to the lateral on isolated white background". how do i buy just an image since i don't need the video? I just need an image of "man pointing to the lateral on isolated white background". how do i buy just an image since i don't need the video?

Answer:

On tge website there is not a option to purchase a single image however, if you have an ios or android device you cam download the shutterstock app and purchase the single image of your choice

By Toshauna b. over a year old

Question:

Hey i just want to download one picture no annual subscription no photo package nothing else one picture with licence to use it on my webpage

Question:

I am currently active on a plan of 350 downloads per month, how much would b the cancellation fee, if i plan to cancel this plan.

Question:

Refund my us 299

Question:

I just need a snap shot of "man pointing to the lateral on isolated white background". how do i get an image instead of a video?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Shutterstock Questions & Answers

How much cancellation charges? How much cancellation charges?

How can i stop shutterstock account How can i stop shutterstock account

If i buy a photo, do i get to use it forever? is it a one time fee? If i buy a photo, do i get to use it forever? is it a one time fee?

I just need an image of "man pointing to the lateral on isolated white background". how do i buy just an image since i don't need the video? I just need an image of "man pointing to the lateral on isolated white background". how do i buy just an image since i don't need the video?

Hey i just want to download one picture no annual subscription no photo package nothing else one picture with licence to use it on my webpage

I am currently active on a plan of 350 downloads per month, how much would b the cancellation fee, if i plan to cancel this plan.

Refund my us 299

I just need a snap shot of "man pointing to the lateral on isolated white background". how do i get an image instead of a video?

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