Here’s what consumers have asked with answers from Simply to Impress staff and previous consumers.
I agree. It's a gamble. The first 2 years I loved the cards. This past year the card did not print well for some reason. If you need customer service to help you, it's a huge issue. I am sending back the cards and I used another company. I hope I get my refund with no issue. If I don't, I will just have to contact my credit card company which has had great customer service.