I canceled my trial membership and yet was charged for a premium membership.

asked by Sarah R. on 4/19/17

6 Answers
Thumbnail of user maryf172

Hey Sarah, Jon, Violet, and TayMar! We're so sorry to hear you had an unpleasant experience with our support. Our team is always happy to sort out any payment or billing related issue via our support email help@skillshare.com We did receive support emails from some of you and were able to resolve these issues. If your issue hasn't been resolved, certainly reach out and we can help right away. :)

Helpful  (0)
Thumbnail of user paulw255

ANSWER YOUR EMAILS - STOP BEING CROOKS! Business is based on trust and your past "happy" "paid" clients will figure out that you lack integrity.

Helpful  (1)
Thumbnail of user taymarj

I was charged today as well as well even though I cancelled over a week ago.

Helpful  (1)
Thumbnail of user johnl1105

I was billed as well. I had deleted my account. I asked about reinstating the account, since I had paid for a year. No response.

Helpful  (0)
Thumbnail of user jont76

This same thing just happened to me. I have heard no response from their end. What a terrible scam of a website

Helpful  (0)
Thumbnail of user violetc9

I just woke up to find myself almost a hundred dollars poorer as well. This is not going to get them positive publicity.

Helpful  (0)

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