Wen will snapdeal refund my amount against fraud n wen will I get a contact no. To call becoz on email helpline u r just hearing not taking any step

asked by Lovleen p. on 7/25/18

2 Answers
Thumbnail of user sushilg3

Well, it is waste of time because I have purchased indulekha hair oil on sep 12 2019, as they have sent the duplicate hair oil and I return back, they want me to refund my money, till date hasn't refunded my money, as they keep asking the bank details though I have provided everything. They keep asking for my bank statement, though I have purchased the item or product on COD. Cash on delivery, as I have provided the bank account number, IFCS code, branch code. They are just playing sending emails saying send them bank statements in PDF file only.
There is no customer care to speak as they have an automated message on the phone when you try to call customer care.

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Thumbnail of user syedalij

Well, it is waste of time because I have purchased Nike shoes on June 2,2019, as they have sent the wrong shoes and I return back, they want me to refund my money, till date hasn't refunded my money, as they keep asking the bank details though I have provided everything. They keep asking for my bank statement, though I have purchased the item or product on COD. Cash on delivery, as I have provided the bank account number, IFCS code, branch code. They are just playing sending emails saying send them bank statements in PDF file only.
There is no customer care to speak as they have an automated message on the phone when you try to call customer care.

Hopeless service and these people are spam, I think I need to complain about consumer court.

Snapdeal is a big spam. A big Zero rating.

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