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Ridiculous fees of inbound shipping, why would you charge shipping to people that are making your business grow? Also I haven't heard anyone that had sold items on swap.com to had their entire box accepted, everyone has the same complain about item rejections when the items are in perfectly great condition(even with tags) so that's very frustrating, really. That's another way for swap.com to make money, rejected item is a win for them wether you donate the Items to them or pay them shipping to send your items back to you. Here is the thing. If this company keeps operating this way, it wont be in business for long. I will post my complain with "better business bureau" what are they doing is FRAUD.

asked by Mary j. on 9/22/15

3 Answers
Thumbnail of user michellet32

Hi Mary,

I would like to help you with your request. If you you could send me an email I would like to personally review your account and see what I can do for you. I know that we can help you.

Best,

Matt
Manager, Customer Experience

matt@swap.com

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Thumbnail of user elysea

Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.

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Thumbnail of user kittyn1

It's not worth all the hassle, items rejected incorrectly. Brand new items in perfect condition then returned in a mess and smelly from their warehouse. Everything I get back from them has an awful smell. I am done...

Helpful  (0)

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