Talbots Questions & Answers

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Here’s what consumers have asked with answers from Talbots staff and previous consumers.

6 questions answered
50% answered in 1 day
Question:

Is talbots a scam or a legit company?

Answer:

They are a legitimate company and have been in business for many years

By Dianne M.
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Question:

What made you choose talbots over similar businesses?

Answer:

The quality of the clothes going back about 10-15 years ago was EXCELLENT. I still have shorts purchased then but they are now showing their age. Purchased similar over the last get years and while they are still $60 the quality is on par with perhaps Walmart

By Lisa S.
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Question:

How easy is it to get a hold of customer service at talbots?

Answer:

They are easy to reach and cooperative. They are responsive to customer's needs

By Dianne M.
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Question:

Answer:

China, where everything else is made these days. I don't think many, if any, of their products are made in the USA.

By J S.
Question:

What is your refund policy as i'v read a lot of bad reviews

Answer:

They are sneaky. Waited over a month for a jacket, returned it and a month later I asked where is my credit. They said they received and put a credit in my account (not what I wanted as I purchased jacket elsewhere) but never notified me they received and I have a credit. In other words, they just keep unsuspecting customers' money and never tell you. I will never shop there again (except to use my credit if I can't get them to credit my card hahaha)

By Carol L.
Question:

What is your refund policy as i hav read a lot of bad reviews

Answer:

I have never had an issue with exchanges. I have never requested a refund.

By Dianne M.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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