The Unlock Team Questions & Answers

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Here’s what consumers have asked with answers from The Unlock Team staff and previous consumers.

13 questions answered

31% answered in 1 day

Question:

Legit or fake? Legit or fake?

Answer:

They take your money but if they couldnt find the code u wont be refunded

By Masih A. over a year old

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Question:

I sent my request and still no answer email address is mistyaries@live.com I sent my request and still no answer email address is mistyaries@live.com

Answer:

Both

By Michael A. over a year old

See more answers (7)

Question:

I sent a email regarding a refund for my unlock request, yet it still has not been reimbursed. when will i get my money back? I sent a email regarding a refund for my unlock request, yet it still has not been reimbursed. when will i get my money back?

Answer:

Hi, Please contact us at refunds@theunlockteam.com and we will be able to look into this and resolve the issue. Kind Regards, Paul.

By Rebecca S., over a year old

Question:

When i will get my money back ? you guys cannot unlock my phone When i will get my money back ? you guys cannot unlock my phone

Answer:

Hi, Please contact us at refunds@theunlockteam.com and we will be able to look into this and resolve the issue. Kind Regards, Paul.

By Rebecca S., over a year old

Question:

When can i expect my phone to be unlocked i purchsed the service a couple days ago? When can i expect my phone to be unlocked i purchsed the service a couple days ago?

Answer:

Hi there, Please contact us at sales@theunlockteam.com including your order number and we will be able to help you. Thanks.

By Rebecca S., over a year old

Question:

Can you rely on on "theunlockteam"? Can you rely on on "theunlockteam"?

Answer:

Not at all. In hind sight it seems that there business model is to make money from the people who do not challenge them to get their money back. This is why I always pay by credit card, never Paypal etc. With a credit card you can always reverse the transaction which then puts the responsibility back on the seller to prove that the transaction was completed, and correctly.

By Eric O. over a year old

Question:

Hi, i requested an unlock code for an iphone 6 on the 26th of june, order 62781618. but unfortunately you were unable to unlock it on this occassion. to date, i have not received my refund as promised. i now require an unlock code for an iphone 5s, i have sent you a request for the same. the same request is attached. also, as i have not received my refund, would it be possible for you to use the same money that you received for the iphone 6 for my latest request? i look forward to hearing from you. with thanks Hi, i requested an unlock code for an iphone 6 on the 26th of june, order 62781618. but unfortunately you were unable to unlock it on this occassion. to date, i have not received my refund as promised. i now require an unlock code for an iphone 5s, i have sent you a request for the same. the same request is attached. also, as i have not received my refund, would it be possible for you to use the same money that you received for the iphone 6 for my latest request? i look forward to hearing from you. with thanks

Answer:

Hi, Please contact us at refunds@theunlockteam.com including your order number and we will be able to look into your issue. Regards The Unlock Team

By Rebecca S., over a year old

Question:

Hi, its been over 3 weeks now, you promised to refund my money full back to my credit card, but until today i still do not receive my money. adrian Hi, its been over 3 weeks now, you promised to refund my money full back to my credit card, but until today i still do not receive my money. adrian

Answer:

Hi, Please contact us at refunds@theunlockteam.com including your order number and we will be able to look into your issue. Regards The Unlock Team

By Rebecca S., over a year old

Question:

Does the phone have to be out of a contract to unlock Does the phone have to be out of a contract to unlock

Answer:

By rahman a. over a year old

Question:

They cannot supply a code but have taken my money They cannot supply a code but have taken my money

Answer:

Hi there, If you need an update regarding a refund you can contact us at refunds@theunlockteam.com.com and we will keep you updated. Kind Regards Paul

By Rebecca S., over a year old

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The Unlock Team Questions & Answers

Legit or fake? Legit or fake?

I sent my request and still no answer email address is mistyaries@live.com I sent my request and still no answer email address is mistyaries@live.com

I sent a email regarding a refund for my unlock request, yet it still has not been reimbursed. when will i get my money back? I sent a email regarding a refund for my unlock request, yet it still has not been reimbursed. when will i get my money back?

When i will get my money back ? you guys cannot unlock my phone When i will get my money back ? you guys cannot unlock my phone

When can i expect my phone to be unlocked i purchsed the service a couple days ago? When can i expect my phone to be unlocked i purchsed the service a couple days ago?

Can you rely on on "theunlockteam"? Can you rely on on "theunlockteam"?

Hi, its been over 3 weeks now, you promised to refund my money full back to my credit card, but until today i still do not receive my money. adrian Hi, its been over 3 weeks now, you promised to refund my money full back to my credit card, but until today i still do not receive my money. adrian

Does the phone have to be out of a contract to unlock Does the phone have to be out of a contract to unlock

They cannot supply a code but have taken my money They cannot supply a code but have taken my money

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