Travel2Be Questions & Answers

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Here’s what consumers have asked with answers from Travel2Be staff and previous consumers.

17 questions answered
12% answered in 1 day
Question:

Is travel2be a scam or a legit company?

Answer:

SCAM BIG SCAMMERS THEY CHEAT AND LIE INTO BELIVING THAT THEY ARE THE BEST ONLY TO KEEP ON SENDING EMAILS TELLING YOU THAT THE PRICE HAS CHANGED AND IF YOU PAY THEY KEEP ON SENDING MORE EMAILS WITH AMOUNTS TO PAY.

By Links S.
See more answers (3)
Question:

Hi! i bought my flight tickets yesterday, and its been more than 24 hours, i still haven't received my e-tickets. but my credit card has been charged.

Answer:

Dear customer, Thanks for your review. We would like to check your case in detail and answer accordingly. In order to check your booking, we would need you to provide us with your booking ID (8 digit code provided in the confirmation e-mail) or any other information (e.g. E-mail address, passenger names, etc.). You can write this down directly within this review. We look forward to hearing from you. Thanks

By Customer S.,
Question:

Ca ~ 125 125 pamela jakeway jordanna jakeway pamela.jakeway@yahoo.com trip to thailand via swiss airlines and bangkok airlines

Answer:

Thank you Pamela J. For your comment. Please send an e-mail to customer.service@travel2be.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.

By Customer S.,
Question:

I contacted you as requested but not surprisingly you completely ignored me. please give us our money back.

Answer:

Dear Pamela J, Thanks for your review. We would like to check your case in detail and answer accordingly. Satisfying our customers is our main goal, in order to check your booking, we would need you to provide us with your booking ID (8 digit code provided in the confirmation e-mail) or any other information (e.g. E-mail address, passenger names, etc.). You can write this down directly within this review. We look forward to hearing from you. Thanks.

By Customer S.,
Question:

Hi. i have booked already and received a confirmation email of my booking but until now i didn't received my e-ticket yet. confirmation: 21904286

Answer:

Dear Zandra Aitana Mae P, Thank you for the review. In reply to your request, we would like to inform you that your booking is confirmed and we have sent you the confirmation email with all the details of your trip. If you haven't received it, please check your "spam" folder or contact us again by replying to this review. Kind regards

By Customer S.,
Question:

Hi. i have booked already and received a confirmation email of my booking but until now i didn't received my e-ticket yet. confirmation: 21904286

Answer:

Dear Zandra Aitana Mae P, Thank you for the review. In reply to your request, we would like to inform you that your booking is confirmed and we have sent you the confirmation email with all the details of your trip. If you haven't received it, please check your "spam" folder or contact us again by replying to this review. Kind regards

By Customer S.,
Question:

Afternoon, i have recently made a booking and have typed my email incorrectly. i have tried phoning but no one answers. how do i change my email?

Answer:

Dear Greg R, Thanks for your review. We would like to check your case in detail and answer accordingly. Satisfying our customers is our main goal, in order to check your booking, we would need you to provide us with your booking ID (8 digit code provided in the confirmation e-mail) or any other information (e.g. E-mail address, passenger names, etc.). You can write this down directly within this review. We look forward to hearing from you. Thanks.

By Customer S.,
Question:

Answer:

Dear customer, Thanks for your review. We would like to check your case in detail and answer accordingly. In order to check your booking, we would need you to provide us with your booking ID (8 digit code provided in the confirmation e-mail) or any other information (e.g. E-mail address, passenger names, etc.). You can write this down directly within this review. We look forward to hearing from you. Thanks

By Customer S.,
Question:

Answer:

Vanessa v., thank you for contacting The satisfaction of our clients is our main goal, therefore we would like to be able to review your case and respond in detail. In order to check your reservation we need you to provide us with your reservation locator. It is an 8-digit numerical code that appears in the confirmation e-mail. In case you do not have it, you can also provide us with the e-mail address indicated in the reservation or the names of the passengers. All the best.

By Customer S.,
Question:

Why when i'm booking i have baggage of 30kg but when you send the ticket in my mail it says zero baggage?

Answer:

A: Vanessa v., thank you for contacting The satisfaction of our clients is our main goal, therefore we would like to be able to review your case and respond in detail. In order to check your reservation we need you to provide us with your reservation locator. It is an 8-digit numerical code that appears in the confirmation e-mail. In case you do not have it, you can also provide us with the e-mail address indicated in the reservation or the names of the passengers. All the best.

By Customer S.,

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Typical questions asked:
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