TurboTax Questions & Answers

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Here’s what consumers have asked with answers from TurboTax staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

How easy is it to get a hold of customer service at turbotax?

Answer:

Very difficult to get, had to call numerous times to get a response and then there was no, let me help you with that. They were uncaring about my situation, I had to pursue questioning what they can do and would end up forwarding me to departments that did not respond.

By Linda T.
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Question:

How can i efile since your program not working to send files. suggested i send by mail. i paid the $20.00. i paid $60.00 for program. how do i get my

Answer:

They also charged me when they shouldn't have. I filed a complaint with the Better Business Bureau. They are crooks.

By Jan S.
Question:

Looking for new tax software but i need it to be supported by experts too. can i bring the results to an hr block for them to help me?

Answer:

Yea. You can download your DOCS and bring them in. In print them out and bring them in. Turbotax saves your completed documents each year.

By Carl B.

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