Here’s what consumers have asked with answers from TutorVista staff and previous consumers.
You pay for minutes and you have to use those minutes within a certain period of time. I had minutes left but couldn't use them because my time expired. So I wasted money
Dear Spandana, This is to inform you that we do not provide tutoring for Engineering level topics. Thanks, Tutorvista Customer Service
Yes, I paid $350.00 for a three months period. Here was my online chat with one of their colleague. Welcome to TUTORVISTA Type your question in chat window below. Acad Coordinator [AC] says: 02:23:08 PM Welcome to the world's leading online tutoring institution. 02:23:10 PM Hello, I am your Academic Counselor and will help you. May I please know your name? Guest 74206351 [G] says: 02:23:53 PM Yesterday, I talked with Ethan. He wanted me to give him a call. Will he be available? Acad Coordinator [AC] says: 02:23:56 PM Which grade and subject are you looking for help in? Guest 74206351 [G] says: 02:25:09 PM 9th grader on algebra I, Biology, English. Acad Coordinator [AC] says: 02:25:13 PM Do you need homework help? Or are you preparing for a test? Guest 74206351 [G] says: 02:25:41 PM Homework and assignments including tests. [ Acad Coordinator is Typing...] Acad Coordinator [AC] says: 02:25:48 PM Okay 02:25:56 PM I will help you on that 02:26:02 PM I think he is not available today 02:26:11 PM Is there a phone number where I can call you now? Guest 74206351 [G] says: 02:26:24 PM He said that he will. Acad Coordinator [AC] says: 02:26:37 PM Is this your number - 5714800724? Guest 74206351 [G] says: 02:26:54 PM Yes. Acad Coordinator [AC] says: 02:27:07 PM May I call you now and help you? 02:27:34 PM If that is okay? Guest 74206351 [G] says: 02:27:46 PM Tell me when Ethan be available Acad Coordinator [AC] says: 02:28:14 PM He was supposed to be there, but have not come yet. 02:28:32 PM I think he wont be available today 02:28:42 PM He has informed me about your call. 02:28:49 PM That's how I have your number 02:29:49 PM He has told me to suggest you some best deal to subscribe. Guest 74206351 [G] says: 02:30:00 PM Ok, that's fine. Can we do it online? Acad Coordinator [AC] says: 02:30:05 PM Yes 02:30:17 PM Let me explain about the tutoring plans that we have. 02:30:35 PM Are you looking for regular help in these subjects? 02:30:59 PM I mean, in algebra I, Biology, English? Guest 74206351 [G] says: 02:31:02 PM Follow me on the buy now. Acad Coordinator [AC] says: 02:31:24 PM Okay, I will give you a Promo code to get the discount. 02:31:34 PM May I know which plan you would like to start with? 02:33:42 PM You will get the 90 hours plan at a discounted price of $264.00 02:33:56
Dear David, We apologize for the inconvenience caused. You were not able to replay the past session due to technical issue. However, the issue is resolved and you will be able to replay all the past session now. Please send an email to care.tutorvista.com if you have any further concern. Thanks, Tutorvista Customer Care