I need to know how to return an item that not only arrived late, but did not include a return shipping label or specific instructions for a refund!

asked by Arlene M. on 5/22/17

2 Answers
Thumbnail of user alexr149

Hello Darling!

Please use the easy return link below, to help you get your return started. The return instruction are on the back of your packing slip or on our website.
https://www.unique-vintage.com/smartreturns/

You will need your reference number and last name. Please follow the instructions provided. You will be printing out 2 papers, one is your return label that goes outside the box, and the other is your return invoice. Please make sure that you save the tracking number so that you can track the progress of your package.

RETURN POLICY
Items must be post marked within 14 days of the original delivery date.
Items must be unworn, with all tags attached.
Any returns post marked 15-30 days after the original delivery date will receive store credit only.
Final sale items are not eligible for a refund, exchange or store credit. No exceptions.
Shipping fees are non-refundable.
If you have any questions, please see our full shipping & returns policy, take a look at our FAQ or contact our customer service.

Thanks,

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Thumbnail of user jenniferr500

There are instructions on returns on their website. Also you can call customer service and they can take care of you.

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