USAbox Questions & Answers

Question 1

Question:

How to reactivate my account? How to reactivate my account?

Answer · 2019-09-06T05:07Z

Answer:

In order to reactivate a closed account you need to use the contact us link in our website.

By Carlos D., over a year old

Question 2

Question:

Hi, i'd like to know the rates only for the storage, i'll pick up on the store in miami, do you only charge me by the weight for the storage? Hi, i'd like to know the rates only for the storage, i'll pick up on the store in miami, do you only charge me by the weight for the storage?

Answer · 2017-07-10T06:34Z

Please visit our rates page at the following link: http://my.usabox.com/rates.asp if you select the platinum plan for $10.00 a month you have 6 months of storage included.

Question 3

Question:

Credit card verification problem: amount has already been deducted from account and when i put the exact deducted verification amount it appears the amount is wrong and my account get locked. kindly tell me what should i do, kindly fix it Credit card verification problem: amount has already been deducted from account and when i put the exact deducted verification amount it appears the amount is wrong and my account get locked. kindly tell me what should i do, kindly fix it

Answer · 2016-08-12T05:47Z

You need to enter the exact amount that was charged on your credit card in the provided space. If you have a problem you need to send a message using the contact us link from your account

Question 4

Question:

How can i choose to ship by ups? and i want email for u to connect because i have asked a lot on site and no one answered me How can i choose to ship by ups? and i want email for u to connect because i have asked a lot on site and no one answered me

Answer · 2015-12-21T05:52Z

When requesting the shipment you would see the shipping options if you have one of our current plans. (Platinum or Fast Track) Please use the contact us link once you have logged into your account. This is the best way to contact us. You can also call our main number 305-406-1696.

Question 5

Question:

Hello sir Hello sir

Answer · 2015-10-26T06:00Z

We are here to help. Let us know if you want us to ship and we will be glad to do it for you.

Question 6

Question:

Is it safe? Is it safe?

Answer · 2015-04-22T04:11Z

Answer:

Yes, very good company

By Francesca B. over a year old

USAbox Questions & Answers

How to reactivate my account? How to reactivate my account?

Hi, i'd like to know the rates only for the storage, i'll pick up on the store in miami, do you only charge me by the weight for the storage? Hi, i'd like to know the rates only for the storage, i'll pick up on the store in miami, do you only charge me by the weight for the storage?

How can i choose to ship by ups? and i want email for u to connect because i have asked a lot on site and no one answered me How can i choose to ship by ups? and i want email for u to connect because i have asked a lot on site and no one answered me

Hello sir Hello sir

Is it safe? Is it safe?

I will only be receiving letter mail - absolutely no packages. how much will i be charged per letter mail. thanks.

I will be going to san jose, costa rica at the end of the month. i think i might have more items to take then will fit in a suitcase. trying to determine if i should ship a box to my post office address in costa rica or just pay extra for a checked bag with jet blue.

Can’t see your question? Ask to get answers from the USAbox staff and other customers.

USAbox Questions & Answers

How to reactivate my account? How to reactivate my account?

Hi, i'd like to know the rates only for the storage, i'll pick up on the store in miami, do you only charge me by the weight for the storage? Hi, i'd like to know the rates only for the storage, i'll pick up on the store in miami, do you only charge me by the weight for the storage?

How can i choose to ship by ups? and i want email for u to connect because i have asked a lot on site and no one answered me How can i choose to ship by ups? and i want email for u to connect because i have asked a lot on site and no one answered me

Hello sir Hello sir

Is it safe? Is it safe?

I wanto to know if there is anything like usa box in europe?

I will only be receiving letter mail - absolutely no packages. how much will i be charged per letter mail. thanks.

I will be going to san jose, costa rica at the end of the month. i think i might have more items to take then will fit in a suitcase. trying to determine if i should ship a box to my post office address in costa rica or just pay extra for a checked bag with jet blue.

Can’t see your question? Ask to get answers from the USAbox staff and other customers.