UserTesting Questions & Answers

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Here’s what consumers have asked with answers from UserTesting staff and previous consumers.

10 questions answered
0% answered in 1 day
Question:

How long does it take to hear back from user testing after finishing the sample video?

Answer:

Usually no more than 3 days in my experience. It wasnt long at all as long as you do everything correctly

By Carnell J.
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Question:

Answer:

Yes you get $10 a test with them usually taking 8-15 minutes $30 for 30 minute test $60 for 60 minute test

By Carnell J.
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Question:

Is a headset required for usertesting.com or is the microphone on the computer sufficient?

Answer:

No. The computer microphone works fine as long as your environment is quiet.

By A d.
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Question:

How safe is the live ones? they can see your face, can they screen shot it?

Answer:

They can but It's 2019. If you are worried about having your face seen then don't do the live test. However the live test pay $30-$60 so youd be missing out

By Carnell J.
Question:

Will i get enough work on user testing?

Answer:

NO. I was rejected from over 50 surveys within a week. The 1 i was accepted for made me download a handful of extensions and apps, then froze on me and I had to decline the test myself to see new ones.

By Laurel W.
Question:

How come i can't sign up for mobile user testing (ios)

Answer:

Both their android and ios app are bad and crash, I suggest try another

By Andrei R.
Question:

How can i apply on these links?

Answer:

Not possible anymore unfortunately... Try other sites

By Andrei R.
Question:

Why i can't install the program you sent me to complete my application?

Answer:

They aren't hiring anymore they just waste people s time and have a laugh of it

By Andrei R.
Question:

Is this site available for worlwide? cause i come from indonesia.

Answer:

Yes cause am in Kenya and am on the site I was told by a friend of mine from South Africa

By Chris S.
Question:

Answer:

I have been testing with them for years and have never run into an issue with a virus.

By Mollie M.

Can’t see your question? Ask to get answers from the UserTesting staff and other customers.

Typical questions asked:
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  • Where is the company located?
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