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I placed an order 11/29/21 and still have not received my package. How can i get a hold of someone to talk to regarding this?

asked by Brigida D. on 3/2/22

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I think that as soon as my bank and Paypal saw the steps I took and I that I could provide a report number, they did not question it further. My guess is that they did not take action, but I did what I needed to do to get my money back. Both the bank and paypal worked with me without any problems. I know that Homeland Security has taken responsibility for this type of fraud, but when I spoke to someone at the FBI Internet division, they did have a task group that was working with the real UGGS to try and put a stop to some of this, so a lot of my luck might have been timing. I was just not going to give up, but I find if I write one strongly worded letter and CC everyone, I am taken seriously, and things happen.

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