Viator Questions & Answers

Here’s what consumers have asked with answers from Viator staff and previous consumers.

4 questions answered

75% answered in 1 day

Question:

Is viator a scam or a legit company? Is viator a scam or a legit company?

Answer:

They are legitimate, but they partner with bad-faith service providers and will not take responsibility for those bad-faith service providers negligence.

By Joel W. over a year old

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Question:

How easy is it to get a hold of customer service at viator? How easy is it to get a hold of customer service at viator?

Answer:

Very easy but you'll never get any satisfaction They lie even while recording the conversation. REAL BAD COMPANY

By Michael L. on 2/27/24

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Question:

Are there other similar companies to viator that are less expensive or better?

Answer:

DayTrip Tours is a most reliable company with reasonable prices. Check them out and read the reviews.

By Peter G. on 10/24/23

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Question:

Why does your company suck so much! i use to use viator but never again! Why does your company suck so much! i use to use viator but never again!

Answer:

Because they are merely a bank with an offshore call center. They sub all tours to local companies and give nothing in return. I agree, never book with them

By Michael L. on 2/27/24

Question:

You viator tour threw us away much before 6:30am which tour time in your tour tickets but you count us no show and charged our full amount $431.96?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Viator Questions & Answers

Is viator a scam or a legit company? Is viator a scam or a legit company?

How easy is it to get a hold of customer service at viator? How easy is it to get a hold of customer service at viator?

Are there other similar companies to viator that are less expensive or better? Are there other similar companies to viator that are less expensive or better?

Why does your company suck so much! i use to use viator but never again! Why does your company suck so much! i use to use viator but never again!

You viator tour threw us away much before 6:30am which tour time in your tour tickets but you count us no show and charged our full amount $431.96?

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Is this your business?

Are there other similar companies to viator that are less expensive or better?