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Here’s what consumers have asked with answers from Winkflash staff and previous consumers.
I am astonished anyone would rely on a photo processing company to store their photos except for the purpose of printing them. You deleted them from your computer? When I download photos, I copy them to my wife's computer and two external hard drives, one of which is kept offsite. I do not trust "the cloud".
I also do not know the prior owners, but I've been told the window of time for the new owners to convert old images was very slim. I too am so very sad to lose them since 2004.
My suggestion would be to get your photo's out of Winkflash as quickly as possible. Why are you messing with that company? Why wouldn't you use a more reputable and trustworthy site such as Shutterfly? Haven't you read the reviews of Winkflash? Winkflash did not do right by many people who patronized their site for years when they chose not to tansfer years and years of stored photo's when new ownership took place. That was completely inexcusable for the previous owners as well as the new owners. The new owners should have secured all the photo servers when acquiring the company.
