Wob FAQ | Sitejabber

Question:

Do they actually send the books or it it just a scam? also, do they lie about the condition of the books? Do they actually send the books or it it just a scam? also, do they lie about the condition of the books?

Answer:

Hello, we do send books yes. We do not lie about condition either. All condition guides are found on our site and if you are ever unhappy with your order our friendly customer service team will help you out. Thanks, World of Books

By Rebecca R., over a year old

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Question:

I lost a book in postage. do i claim that from you or the postage service. I lost a book in postage. do i claim that from you or the postage service.

Answer:

Hi, pop an email to customerservice@wob.com and we can look into this further for you. Thanks, Wob

By Rebecca R., over a year old

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Question:

Order wgb2302 17903126 16/2/23 £13.47 i have received two of the three books i ordered, when can i expect the third? the murders of fleet house by Order wgb2302 17903126 16/2/23 £13.47 i have received two of the three books i ordered, when can i expect the third? the murders of fleet house by

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Have you an e book service Have you an e book service

Answer:

Hello, thanks for your question, we do not at the moment sadly. Thanks, Wob

By Rebecca R., over a year old

Question:

Why did you change the name of your organisation? i really don't like wob - tacky, undignified. love the service, dislike the name. Why did you change the name of your organisation? i really don't like wob - tacky, undignified. love the service, dislike the name.

Answer:

We started in 2002 with a mission to find used books new homes. A lot has changed since then as we've expanded into new countries and new products, so we wanted a new name which reflects who we are now. Lots of our customers and fans have already shortened our name to Wob, so it made sense to choose this for our new name. For us, books will always be our first passion, but now we are so much more! By changing our name to Wob, we're keeping true to our heritage & changing for the future. Thanks for your feedback, we will pass it on to the Brand team. Thanks, Wob

By Rebecca R., over a year old

Question:

Are there other similar companies to worldofbooks that are less expensive or better?

Answer:

Hi, This question was posted a while ago. World of Books buys directly from charities, taking the titles they don't want or haven't got space for. So as well as preventing the destruction of perfectly good books, our customers are helping to support good causes too. We are constantly learning and improving. If you want to read more about us you can here - https://www.worldofbooks.com/en-gb/about-us Thanks, World of Books

By Rebecca R., over a year old

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Question:

Are there other similar companies to worldofbooks that are less expensive or better?

Answer:

Hi, This question was posted a while ago. World of Books buys directly from charities, taking the titles they don't want or haven't got space for. So as well as preventing the destruction of perfectly good books, our customers are helping to support good causes too. We are constantly learning and improving. If you want to read more about us you can here - https://www.worldofbooks.com/en-gb/about-us Thanks, World of Books

By Rebecca R., over a year old

See more answers (3)

Question:

I still haven't recieved the book by ann hood? thanks michele hood I still haven't recieved the book by ann hood? thanks michele hood

Answer:

Hi, please drop us an email at customerservice@wob.com and the team will be happy to assist. Thanks, Wob

By Rebecca R., over a year old

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Question:

What is return policy What is return policy

Answer:

Here you go :) https://www.wob.com/en-gb/frequently-asked-questions#1Pay Thanks, Wob

By Rebecca R., over a year old

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Question:

What information is shown on the paperwork that comes with the shipment? is the email address shown? What information is shown on the paperwork that comes with the shipment? is the email address shown?

Answer:

Hello, we do not send out any paperwork with our orders. If you need an invoice please email customerservice@worldofbooks.com and the team can assist you. Thanks, Wob

By Rebecca R., on 7/14/23

Wob Questions & Answers

Do they actually send the books or it it just a scam? also, do they lie about the condition of the books? Do they actually send the books or it it just a scam? also, do they lie about the condition of the books?

I lost a book in postage. do i claim that from you or the postage service. I lost a book in postage. do i claim that from you or the postage service.

Order wgb2302 17903126 16/2/23 £13.47 i have received two of the three books i ordered, when can i expect the third? the murders of fleet house by Order wgb2302 17903126 16/2/23 £13.47 i have received two of the three books i ordered, when can i expect the third? the murders of fleet house by

Have you an e book service Have you an e book service

Why did you change the name of your organisation? i really don't like wob - tacky, undignified. love the service, dislike the name. Why did you change the name of your organisation? i really don't like wob - tacky, undignified. love the service, dislike the name.

Are there other similar companies to worldofbooks that are less expensive or better?

Are there other similar companies to worldofbooks that are less expensive or better?

I still haven't recieved the book by ann hood? thanks michele hood I still haven't recieved the book by ann hood? thanks michele hood

What is return policy What is return policy

What information is shown on the paperwork that comes with the shipment? is the email address shown? What information is shown on the paperwork that comes with the shipment? is the email address shown?

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