Xoticpc Questions & Answers

Scam. Sells faulty machines. I believe that when xoticpc discovers they have a broken or faulty laptop, sells the product to the consumer anyways, asking THEM to do an RMA instead of performing any quality control whatsoever

I bought a $2500 PC from this company and had to RMA it after only having it for a month. After I got it back everything was fine for about 5 months and then the PC started randomly shutting down and XoticPC wanted 90 dollars just to send it back to them to have them fix it and another 60 to have them ship it back to me. So, 150 dollars later I receive my PC back from them only to find out they didn't fix the problem. I'm sure they'll want another 150 just to not fix it again. They only issue refunds to machines bought in the last 30 days. Steer clear of this company.

It is impossible. After a month of trying, chat never answered, never emailed back, etc. I found only way was to call sales. They answered that line on first ring. After many tries finally got through, but no help from them once I did. Read my review